Keurig Perks Terms and Conditions
By enrolling in, or otherwise participating in, the Keurig Perks loyalty
program (“Program”) you agree to be bound by these Terms and Conditions,
and the Privacy Policy, including the California Privacy Rights policy,
and Terms of Use posted on keurlgr.it.com, including the Binding
Arbitration.
PLEASE NOTE: THE BINDING ARBITRATION PROVISION REQUIRES DISPUTES FOR
INDIVIDUALS IN THE U.S. AND CERTAIN OTHER COUNTRIES TO BE ARBITRATED ON
AN INDIVIDUAL BASIS, AND PROHIBITS CLASS ACTION CLAIMS. IT AFFECTS YOUR
LEGAL RIGHTS AS DETAILED IN THE “ARBITRATION AND CLASS WAIVER” SECTION
OF THE TERMS OF USE. BY ACCEPTING THESE TERMS OF USE, YOU AGREE TO BE
BOUND BY THIS ARBITRATION PROVISION AND CLASS ACTION WAIVER. PLEASE READ
IT CAREFULLY.
Keurig reserves the right to change, amend or cancel the Program or your
participation at any time, at its discretion, without further notice to
you; you waive any right to specific individual notice of such
modifications. Such changes may affect previously earned points and
rewards. Points earned on purchases have no cash value, are not
transferable and are not redeemable for cash. Any updates to these Terms
and Conditions will be effective immediately upon posting at
https://www.keurlgr.it.com/perks/terms, and your continued enrollment in
the Program constitutes your acceptance of such modifications.
Program Description
Keurig Perks loyalty program is open to subscribers of Keurig
Auto-Delivery programs, who purchase qualifying K-Cup® pods, bagged or
canned coffee, and select accessories (collectively “Products”) through
either Scheduled Auto-Delivery or Smart Delivery (collectively
“Auto-Delivery”). Link to qualifying Products here, which are subject to
change. Members earn points for Auto-Delivery purchases on
keurlgr.it.com or on the Keurig App. Auto-Delivery members are
automatically enrolled in Keurig Perks.
Eligibility
The Program is open to individuals who are residents of the United
States and are at least eighteen (18) years old. Product resellers are
not eligible to participate in the Program. We reserve the right to
request proof of eligibility at any time.
How to Enroll
New Customers: Set up a new account on keurlgr.it.com and opt-in to
participate in the Keurig Perks Program. No purchase is required. To
create a Keurig Account, you will need to provide a name, address, email
address, and phone number.
Existing Customers: If you have a keurlgr.it.com account, you can join
Keurig Perks by opt-ing into the Program by logging in to your account
and navigating to the Keurig Perks landing page and following directions
to Join OR hover over Account on the home page and select Join Perks OR
via the profile page in My Account by selecting Opt-In.
New Subscribers to Auto-Delivery programs: Enrollment in Keurig Perks is
automatic with a Scheduled Auto-Delivery or SMART Delivery or Keurig
Starter Kit purchase. Auto-Delivery is subject to delivery terms and may
be canceled at any time. Enrollment in Auto-Delivery or Smart Delivery
or purchase of a Keurig Starter Kit requires the establishment of a
Keurig Account with a name, address, email address, credit card, and
phone number. If you have previously opted out of Keurig Perks, you will
be re-enrolled into the Program upon purchase of products through either
Scheduled Auto-Delivery, SMART Delivery or Keurig Starter Kit programs.
You may opt-out again by following the unenroll instructions below.
There is a limit of one (1) Account per person and Accounts cannot be
shared or transferred. You are responsible for maintaining the security
of your Account, and you are responsible for all activities that occur
under your Account. If you believe your Account has been compromised at
any time, you must notify us immediately.
How to earn Keurig Perks Points
Members earn points for every dollar spent (excluding taxes and shipping
fees, if applicable) on Products purchased from keurlgr.it.com or in the
Keurig app or through a qualifying activity as described below. Points
are issued for the following qualifying activities:
10 points for each dollar ($1) spent (excluding tax and shipping, if
applicable) on K-Cup® pods, bagged or canned coffee, accessories and
coffee makers. Partial points cannot be accrued and will be rounded
down. As an example, an order at $14.99 will accrue 149 points.
100 points for registering your coffee maker. See here to register:
Register Your Coffee Maker
One (1) point will be earned each time a Keurig Manufactured K-Cup®
beverage or rinse pod is brewed on a Smart Brewer while connected to
Wi-Fi, up to a maximum of 10 points per day.
If you return a Product, the points issued on the Product will be
deducted from your account.
Members can view their points in the My Account section of
keurlgr.it.com and Keurig® App. It may take up to seven business days
for points to be visible in the Account. You are responsible for
ensuring that the Point balance in your Account is correct. If you
believe that you did not receive Points or that there is some other
error in your Account, you must contact us within 10 days of the date
you expected to earn the Points. We will investigate any issues, but
Keurig’s good faith determination of the amount of Points you should
have shall be final and binding.
Rewards and Expiration
For each 2400 points earned, a Reward will automatically be issued.
Rewards expire in 90 days from the date they are issued. If you are an
Auto-Delivery customer, rewards will expire 90 days from the date they
are issued if they are not assigned to a future Auto-Delivery order.
How to Redeem a Reward
For each Reward, Members may select a free box of K-Cup® pods, up to 24
count, or a free or discounted select accessory from the Rewards
Catalog. A Reward can be used by (1) assigning the Reward to a future
Auto-Delivery or SMART Delivery and designating an existing box of pods,
up to 24 count, as free in an existing Auto-Delivery order, (2) adding
an additional box of pods (up to 24) count to a future Auto-Delivery or
SMART delivery order, or (3) creating a new one-time order and applying
the Reward.
Members cannot redeem Rewards for K-Cup® boxes that are part of a Keurig
Starter Kit Program commitment. Keurig Starter Kit subscribers accrue
points like other Auto-Delivery subscribers but can only redeem Rewards
once the commitment has been met.
Members may choose to redeem the Reward for a 20, 22 or 24 count free
box, but if a box smaller than 24 count is selected, the entire Reward
will be used. Items available in the Rewards Catalog are subject to
change.
For Members who choose to redeem their reward in their next
Auto-Delivery, the Member must assign the Reward to a specific item (an
existing item or an item added to the cart) in an existing Auto-Delivery
order or create a new Auto-Delivery order. Once a Reward has been
assigned to an order, it can be removed from the order during the 90 day
period in which it is valid and before the order ships, but must still
be used or assigned to an order within the 90 day period. If a Reward is
assigned to an order that is scheduled to ship after the 90 day period,
then the Reward cannot be removed from that order and reassigned. If the
order outside of the 90 day Reward window is cancelled, the Reward will
be forfeited.
Rewards cannot be assigned to another Account.
A maximum of five (5) Rewards may be applied to any single order.
Point Expiration
Points expire after 180 days of inactivity on a Member Account. That
means no purchases are made or no deliveries are shipped through
one-time orders, Auto-Delivery orders or SMART Delivery orders.
Unenroll from Keurig Perks
Members may unenroll in the Program at any time by visiting their
Profile page within my account and selecting Opt-Out of Keurig Perks or
by contacting customer service or Contact Us. Points will stop accruing
for qualifying activities including one-time orders, Auto-Delivery
orders and for SMART Brews.
Any issued but not redeemed Rewards will be cancelled upon their
expiration date and points will not be returned to the account. Earned
points below the Reward threshold will remain in the account for a
period of 180 days.
Members may re-enroll by opting back into the program on the Perks
landing page or Profile page in the individuals’ account, but points and
Rewards will not be restored.
Earning points with SMART brewer
One (1) point will be earned each time a Keurig Manufactured K-Cup®
beverage or rinse pod is brewed on a Smart Brewer while connected to
Wi-Fi, up to a maximum of 10 points per day. Individuals do not need to
be enrolled in Auto-Delivery to receive Points for brewing but do need
to maintain a Keurig Perks Account and have their SMART brewer
connected. Hot water only, My K-Cup refillable pods, and brews with
previously punched lids (i.e., they have already been inserted and
“punched” with a multi-stream needles) are excluded and do not earn
points.
Additional benefit of Keurig Perks
Special offers for Members may be distributed by email to the email
address associated with the Account, through the App (including via push
notifications), or by physical mail. You may be required to opt-in and
activate special offers via the App or via email. Special offers may be
customized based on your purchase behaviors and preferences, and may
include periodic discounts on beverages or accessories, or the
opportunity to earn bonus points or Rewards. Read each offer carefully
for details, limitations, and certain restrictions, including expiration
dates and short, time-limited redemption periods. Special offers are
valid only for the receiving Member and cannot be shared, copied, or
transferred.
Items available in the Rewards Catalog are subject to change.
Non Auto-Delivery and SMART Delivery Keurig Perks Members are eligible
to receive a discount on their second and subsequent one-time order(s)
provided you place an order on keurlgr.it.com at least every 180 days.
All one-time orders made by eligible Members will receive 15% discount
on your purchase of select Beverages and Accessories, exclusions apply.
The 15% discount is not applicable to Coffee Makers. The discount is
only applicable to a customer’s second order after opting in to Keurig
Perks. Orders prior to opting in will not be considered. This offer may
or may not be combined with other offers on keurlgr.it.com and will be
specific to the offer shown at the time of purchase. See specific offer
details for more information.
Auto-Delivery and SMART subscribers who place a one-time order on
keurlgr.it.com or through the Keurig(R) app will receive 25% off list
price on select Beverages and accessories as long as you have had an
active Auto-Delivery order in the last 180 days. This offer cannot be
combined with other offers, non-Auto-Delivery orders, or Rewards Catalog
purchases.
Miscellaneous
Keurig reserves the right to terminate a Member’s account and/or
participation, including canceling points and Rewards, in the Program if
it believes the Member has violated the Privacy Policy, Online Terms of
Use, or these Terms and Conditions, or if the use of the Members’
account is unauthorized, fraudulent or otherwise unlawful or in
violation of any of those policies or terms. Keurig also reserves the
right to cancel points credited to a Member’s account if it is
determined that (a) points were incorrectly posted to the Members
account, or (b) points were obtained fraudulently.
Keurig reserves the right to change, modify or terminate the Program,
points, Rewards, or any or all benefits under the Program or any policy
pertaining to the Program, at any time, for any reason, including our
right to change the expiration date or redemption value of points or
Rewards, merge the Program with another program, or to adjust how points
or Rewards are received, calculated or redeemed.
Guest
Individuals who check out as a guest and subsequently create an account
and enroll in Keurig Perks within thirty (30) days of the first guest
order will be issued points for the purchases made during the previous
thirty (30) days.