KDP PRIVACY POLICY
The KDP Privacy Policy explains how Keurig Dr Pepper Inc and its
subsidiaries (collectively, “KDP” or “we,” “us,” or “our”) use and
disclose Personal Information (defined below) in connection with your
use of our websites (each a “Site”), mobile applications (each an
“App”), and Internet connected devices such as our smart brewers
(collectively, the “Services”), and your corresponding privacy rights.
We appreciate that you trust us with your information and we intend to
honor that trust.
YOUR PRIVACY IS IMPORTANT TO US. PLEASE READ THIS PRIVACY POLICY
CAREFULLY. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY,
THEN PLEASE DO NOT USE THE SERVICES.
This Privacy Policy is incorporated into and made a part of the Terms of
Use posted on our Sites. If you have not done so already, please also
review the KDP Terms of Use. The KDP Terms of Use include provisions
that limit KDP’s liability to users and other important terms. By using
the Services, you agree to the collection, use, and disclosure of your
information as described in this Privacy Policy, and agree to the KDP
Terms of Use, which are incorporated by reference.
GENERAL INFORMATION
This Privacy Policy applies to the Services to which it is linked. If a
particular Service has its own privacy policy, then that policy – not
this Privacy Policy – applies. This Privacy Policy does not apply to
information that is collected by any third-party websites or services
that you may access through the Services.
INFORMATION WE COLLECT
There are several ways we may obtain information about you, including
through (A) information you provide to us directly; (B) information that
we automatically collect; and (C) information we receive from third
parties. Some of the information directly or indirectly identifies you
as an individual. When information identifies or is reasonably capable
of being associated with, or could reasonably be linked, directly or
indirectly, with you or your household, we refer to it as “Personal
Information.” The Personal Information we collect about you includes the
following categories:
• Audio and Visual Information: This includes photos you share from your
devices and recorded conversations with KDP representatives where
permitted by law.
• Biometric information: THair color, eye color, and other details from
your face when you submit a photograph, voice, and other biometric data.
• Characteristics of protected classifications: Your race, religion,
sexual orientation, gender identity, gender expression, age.
• Commercial Information: Your purchase and usage history (such as
beverage variety, brew size and strength preference for your brews),
goods and service preferences, and payment information.
• Identifiers/Contact Information: These include your name, account
name, postal and email address, phone number, physical characteristics
or description, and unique identifiers that may identify your device or
browser but not you by name.
• Internet/Electronic Activity: IP address, web/app browsing and search
history related to our Services, and information regarding your
interaction(s) with the Services or KDP advertising.
• Geolocation Data: Data about the location of the device you use to
access the Services as more fully described below.
• Profile Inferences: The inferences that we draw from your Personal
Information and online activity to create a personalized profile so we
can better identify goods and services that may be of interest.
We also work with various types of data that are de-identified or
aggregated, and not reasonably capable of being associated with, or of
reasonably being linked, directly or indirectly, with you or your
household. This data is not Personal Information. We will never attempt
to re-identify de-identified information, and we contractually obligate
our partners to do the same.
As provided in more detail below, we collect Personal Information from a
variety of sources, including from:
• Our service providers • Data analytics providers • Operating systems
and platforms • Social networks • Ad Networks • Data vendors • Connected
devices, and • From you directly.
Personal Information You Provide
We collect Personal Information from a variety of sources, as follows:
• Personal Information you provide when you create or use your account
or other Services, or contact us. You must create a KDP account (“KDP
Account”) to use certain Services, including the Keurig® App. A KDP
Account, as well as certain services we may offer such as subscription
to our auto-delivery services, require you to provide Personal
Information so we can identify you and process your purchases, enable
you to customize the Services to your liking (e.g., identify your
brewing preferences), and so we can link your product preferences to
your KDP Account. Also, when you contact us, we may monitor and record
your conversation with the KDP representative (where and as permitted by
law).
• Personal Information you provide when you make a purchase. We collect
Personal Information to process your purchases from us, and to provide
you with the goods or services you ordered.
• Personal Information you provide for customer support. We collect your
feedback and questions that you provide to us for customer support,
including voice recordings of your calls with our customer support team.
In answering your questions, we may ask for supporting data from your
device, such as brewer serial number. If you use our online video chat
or device screen share feature, we collect and maintain a record of our
interactions with you, including screen shares of your Keurig App screen
if you enable it. When you do so, our access to the screen share is
limited to during the active session that you allow.
• Personal Information collected with your consent. We also may ask you
for your consent to collect Personal Information in a particular
interaction with you as described to you in those circumstances.
Personal Information Collected Automatically
Whenever you visit or interact with the Services, KDP, as well as
third-party advertisers and/or service providers, may use a variety of
technologies to collect Personal Information, such as:
• Service usage information.. We collect Personal Information about your
activity on the Services, such as login date and time, features you use,
and website, mobile app, and product interactivity.
• Device & device usage information. We collect Personal Information
from and about the electronic devices that you use to access the
Services, including IP address, device ID and type, device and app
settings and characteristics, app crashes, advertising IDs, browser type
and language, operating system, time zones, software version, domain
name, identifiers associated with cookies or other technologies that may
uniquely identify your device or browser, and information on your
wireless and mobile network connection, like your service provider and
signal strength.
Through our Internet connected devices, such as our smart brewers for
home use, we collect usage history (such as beverage variety, brew size,
and strength preference for your brews). These brewers also include a
camera designed to collect an image of the area where a pod is
positioned within the brewer. This is required to enable some connected
Services and may also be used for diagnostic purposes to help ensure the
brewer is working properly.
• Geocation information. We may collect data about the location of the
device you use to access the Services including a smart brewer, if
applicable (“Location Data”) using IP address, GPS, cellular towers and
information from your mobile service provider, sensors that provide KDP
with information on nearby devices, Bluetooth address, Wi-Fi access
points, and information made available by you or others that indicates
the current or prior location of your device. How we collect Location
Data depends on how you use the Services.
• Third party analytic and advertising technologies. KDP also may use
third parties’ analytics and tracking tools, such as Google Analytics,
and others, to help us track, segment, and analyze usage of KDP
Services, and to help us or those third parties serve more targeted
advertising to you on the Services and across the Internet. These tools
may use technology such as cookies, web beacons, pixel tags, log files,
Flash cookies, or other technologies to collect and store information
and may also combine such information with information that they collect
from other sources. KDP also may use session replay software, which
collects information about your interaction with the Services, including
keystrokes, mouse movements, and form field entries, and may monitor
your interactions with the Services, including for our compliance
verification purposes. To learn more about your choices relating to
advertising tracking, please see the “Your Choices and Opt Out” section
below.
Personal Information Received from Other Third Parties KDP collects
Personal Information about you from third parties, such as social media
platforms, public databases, third party smart virtual assistants, or
data vendors. This may include:
Personal Information collected when you connect with third parties
through the Services. Certain Services may link with third-party
platforms and plug-ins, such as social media platforms, plug-ins, and
virtual smart assistants (such as an Alexa or Google Home). When
accessing the Services through an account with a third party, we may
automatically receive certain information about you based on your
registration and privacy settings on those third-party services, and use
such Personal Information as described in this Privacy Policy.
Personal Information collected from data vendors. KDP may supplement
your Personal Information with information that we obtain from third
parties, such as public databases or data aggregators.
Personal Information collected through service providers. Our service
providers also may collect and use Personal Information on our behalf to
assist us with our business operations. For example, our service
providers may need Personal Information to help us analyze the
performance of the Services, detect and prevent fraud, or to improve
user experiences.
Combination of information We may combine the Personal Information we
receive from and about you. We treat and protect combined Personal
Information in accordance with this Privacy Policy. As noted, we may
also de-identify or aggregate information so it is no longer Personal
Information.
HOW WE USE YOUR PERSONAL INFORMATION
KDP uses Personal Information – including Identifiers, Geolocation Data,
commercial or purchase-related information, Internet or other electronic
network activity, and inferences drawn from your Personal Information in
accordance with applicable data protection laws and this Privacy Policy
for a variety of business and commercial purposes, including:
To administer your account and provide the Services to you, such as to:
• Create and manage your KDP Account, your Keurig App and your Loyalty
Program Membership, either at Keurig.com, Keurig.ca or our Pepper Perks
or Pepper Packs programs
• Provide you with customer support and respond to your requests
• Complete your transactions
• Communicate with you about the Services, including order management
and billing
To ensure a consistent experience across your devices, such as to:
• Synchronize your usage across the various devices you use to interact
with us
• Personalize your experience with our Services
To offer promotions and ads, such as to:
• Administer sweepstakes, contests, discounts, or other promotions
• Develop, display, and track content and advertising tailored to you on
the Services and on other websites
• Provide or contact you with customized Services content and offers
from KDP or on behalf of our partners and affiliates
• Engage in targeted advertising
To improve the services and develop new ones, such as to:
• Administer focus groups and surveys
• Conduct consumer research
• Use demographic, profile and other data for analytical and demographic
purposes (this processing may involve profiling – for example to create
audiences based on demographic or location-based information for
marketing and customization purposes)
• Develop new features and services
To prevent, detect, and fight fraud or other illegal or unauthorized
activities, such as to:
• Enforce our Terms
• Address fraud or alleged unlawful activity
• Assist law enforcement
• Conduct data analysis to better understand and design countermeasures
against fraud
• Protect the security and integrity of the Services and our business
To ensure legal compliance, such as to:
• Comply with legal requirements
• Enforce or exercise our rights or those of third parties
• Due diligence and required disclosures for corporate acquisitions and
sales
• Address problems with the Services or our business
HOW WE SHARE YOUR PERSONAL INFORMATION
We may share your Personal Information as described below.
Sharing of Personal Information by You The Services offer many ways to
find, enjoy, and share content. Any Personal Information you disclose in
public areas on the Services or other third-party services may become
visible to other individuals without restriction. Please exercise
caution when disclosing Personal Information in public areas. If you
provide any Personal Information to a third party while using our
Services, the third party’s privacy policy will apply to your Personal
Information disclosed to such third party.
Sharing of Personal Information by Us
With our service providers. We may disclose each category of your
Personal Information that we collect to our service providers to help us
operate and improve the Services, such as for data hosting and
maintenance, analytics, customer care, marketing, payment processing,
order fulfillment, and security operations.
We also may disclose a more limited set of Personal Information in a
hashed or pseudonymous format, including identifiers/contact
information, certain commercial information, geolocation (not precise),
internet/electronic activity, and profile inferences, to the following
recipients:
With our analytics partners. We disclose this limited form of your
Personal Information to our partners that assist us in performing
analytics and help us measure the effectiveness of our Services’ content
and our marketing and advertising efforts.
With our marketing and advertising partners. We disclose this limited
form of your Personal Information to third parties for marketing and
advertising purposes, including social media platforms, advertising
technology vendors, third-party advertising networks, and other parties
that assist us in serving and optimizing our advertisements.
In certain circumstances, we may disclose each category of your Personal
Information:
With other KDP businesses. We disclose your Personal Information with
our subsidiaries and joint venture partners (collectively, “Affiliates”)
who adhere to the privacy protections set forth in this Privacy Policy.
Promotions. If you choose to enter into one of our promotions (e.g., a
sweepstakes or contest), we may disclose your Personal Information to
service providers or the public in connection with the administration of
such promotion, as required by law, as otherwise permitted by the
promotion’s official rules and this Privacy Policy.
For corporate transactions. We may transfer your Personal Information if
we are involved, whether in whole or in part, in a merger, sale,
acquisition, divestiture, restructuring, reorganization, dissolution,
bankruptcy, or other change of ownership or control. If another entity
acquires us or any of our assets, information we have collected about
you may be transferred to such entity. In addition, if any bankruptcy or
reorganization proceeding is brought by or against us, such information
may be considered an asset of ours and may be sold or transferred to
third parties. Should such a sale or transfer occur, we will use
reasonable efforts to try to require that the transferee use Personal
Information provided through the Services in a manner that is consistent
with this Privacy Policy.
Legal obligations; safety. We may access and disclose your Personal
Information to respond to subpoenas, judicial processes, or government
requests and investigations, in connection with an investigation on
matters related to public safety, or as permitted or otherwise required
by law. We may disclose your Personal Information to protect the
security of our Services, servers, network systems, and databases.
To enforce legal rights. We may also share Personal Information (i) if
disclosure would mitigate our liability in an actual or threatened
lawsuit; (ii) as necessary to protect our legal rights and those of our
users, business partners, or other interested parties; (iii) to enforce
our agreements with you; and (iv) to investigate, prevent, or take other
action regarding suspected illegal activity, fraud, or other wrongdoing.
With your consent or at your request. We also may share your information
as disclosed to you at the time of collection.
COOKIES AND OTHER TRACKING TECHNOLOGIES
We may use various practices and tracking technologies to allow us and
third parties to develop and deliver targeted advertising on the
Services and on websites or applications of third parties, and to
analyze and report on such advertising you see.
Cookies. Certain parts of the KDP Services require cookies, which
include the following types:
• Strictly necessary cookies, which are required for the operation of
the Services. Without them, for example, you would not be able to
register or log in for the Services that KDP offers. •
Analytical/performance cookies, which allow KDP to recognize and count
the number of visitors, learn how visitors navigate the Services and
improve the Services. • Functionality cookies, which KDP uses to
recognize you when you return to the Services. • Targeting cookies,
which record your visits to the Services, the pages you visited and the
links you followed. Targeting cookies help KDP deliver digital
advertisements that are targeted to your interests (as inferred from
your online activity). KDP also shares information collected through
targeting cookies with third parties that send you targeted
advertisements • Interaction cookies, which allow you to recommend KDP
on Social Media.
Web Beacons. KDP also uses web beacons (also called pixel tags or clear
GIFs). Some of KDP’s content and emails may contain embedded web beacons
that allow a server to read certain types of information from your
device, as well as allow us to count the number of people who have
viewed content and to know when you opened an email message and the IP
address of your device. Web beacons help KDP develop statistical
information to provide better and more personalized content. To learn
more about web beacons, visit www.allaboutcookies.org.
Session Replay Technology. KDP (or our third-party vendors) may also use
tools and software to monitor and record information (including
screenshots and videos) about your interactions with our Services,
including keystrokes, mouse movements, form field entries, and overall
engagement with our Services.
YOUR CHOICES AND OPT-OUT
Access and Updates to Your Personal Information
For Keurig.com and Keurig.ca account holders, if you would like to
correct your Account information or delete your profile information from
your Account page, please visit the “Profile” tab in the “Account”
section on a Site or in the App, visit the Settings screen, My Account
and then choose the Profile option. You may also send your request via
the Contact Us link for the US, or the following Contact Us link for
Canada. KDP reserves the right to request that you provide information
that will enable KDP to confirm that you have the authority to correct
or delete the profile information that you want corrected or deleted.
KDP may not be able to correct or delete information shared with third
parties. Pursuant to applicable law, we may be entitled to refuse to act
on the request.
You may refer to your browser’s or operating system’s website or “Help”
section for more information on how to delete and/or disable your
browser or operating system from receiving cookies or control your
tracking preferences. On your mobile device, you may also adjust your
privacy and advertising settings to control whether you want to receive
more relevant advertising. Your mobile device may also offer options to
decline targeted advertising without the use of cookies.
As described above, we may use cookies or other technologies to deliver
more relevant advertising and to link data collected across other
computers or devices that you may use. To learn more about cookies,
visit www.allaboutcookies.org. The Digital Advertising Alliance (DAA)
offers browser-based opt-out tools for the companies that participate in
them. Please visit the DAA’s AdChoices site for more
information: https://youradchoices.com/control. If you delete cookies
generally, you will need to opt out using this tool again.
If you are a U.S. resident, see below for additional options to opt out
of sales, shares, and targeted advertising,
YOUR PRIVACY RIGHTS
Explanation of Applicable Privacy Rights
Residents of California, Colorado, Connecticut, Delaware, Indiana, Iowa,
Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New
Jersey, Oregon, Rhode Island, Texas, Tennessee, Utah, Virginia, or any
other state with an applicable privacy law have certain rights relating
to the collection, use, disclosure, and other processing of their
Personal Information. The exact scope of these rights may vary by state
and depending on certain exceptions: • Right to Know:You may have the
right to know what Personal Information we have collected about you,
including the categories of Personal Information, the categories of
sources from which the Personal Information is collected, the business
or commercial purpose for collecting, selling, or sharing Personal
Information, the categories of third parties to whom we disclose
Personal Information (for residents of certain states, also the names of
such third parties),the categories of Personal Information disclosed to
third parties, and the specific pieces of Personal Information we have
collected about you. • Right to Request List of Categories of Third
Parties.You may have the right to request a list of the categories of
third parties with which we have disclosed your Personal Information.
• Right to Request Specific List of Third Parties.You may have the right
to request a list of the specific third parties to which we have
disclosed or sold Personal Information. • Right to Data Portability:You
may have the right to request access to your information in a portable
format. • Right to Delete:You may have the right to request that we
delete Personal Information that we have collected from you or about
you.. • Right to Correct:You may have the right to request that we
correct inaccurate Personal Information that we may maintain about you,
subject to appropriate verification. • Right to Opt Out of Certain Types
of Personal Information Uses and Disclosure:You may have the right to
opt out of the “sale” or “sharing” of your Personal Information, or the
use and disclosure of your Personal Information for “targeted
advertising” (as these terms are defined in applicable law). • Right to
Appeal:You may have the right to appeal a decision we have made in
connection with your privacy rights request.
How to Submit Access/Deletion/Correction Requests
To take advantage of your privacy rights to know/portability, request
the categories or specific third parties with which we have disclosed
Personal Information, delete, or correct Personal Information,
please click here. You may also contact our customer care centers at the
telephone numbers and contact pages below (including to submit an appeal
of a denial of your privacy rights):
In the U.S.
Keurig (hot beverages, brewers and coffee brands) at 866-901-BREW (2739)
or click here Dr Pepper brands (cold beverages and food) at 800-696-5891
or click here and scroll down to Contact Us
In Canada
Keurig (hot beverages, brewers and coffee brands) at 1-800-361-5628
or click here Canada Dry Mott’s Inc. brands (cold beverages and food) at
1-877-350-6590 or click here
Keurig (hot beverages, brewers and coffee brands) at 1-800-361-5628
or click here Canada Dry Mott’s Inc. brands (cold beverages and food) at
1-877-350-6590 or click here
KDP may take steps to verify your identity based on the information we
have on file about you before responding to your access/portability,
deletion, or correction request. You may need to provide your email
address to be used for this purpose. We will respond to your request
within 45 calendar days if you are a U.S. resident, 30 calendar days if
you are a Canadian resident, unless we need additional time, in which
case we will let you know.
If we process your Personal Information based on your consent, you may
withdraw any consent you previously provided by contacting us as
described in this section, and we will apply your preferences going
forward.
How to Submit Opt-Out Requests
If you are a U.S. resident, to take advantage of your right to opt out
of the sale or sharing of Personal Information or to opt out of targeted
advertising, please click here. You may also submit a request by
contacting our U.S. customer care centers as described above. If you
wish to receive information about your disclosure choices or stop
communications from third parties, you will need to contact
non-affiliated third parties directly.
Alternatively, if you are a U.S. resident, you can use certain
preference signals to exercise your sale and sharing opt-out right
automatically with all businesses that you interact with online,
including KDP. If you enable a browser-based opt-out preference signal,
such as Global Privacy Control (GPC), upon receipt or detection, we will
treat the signal as a valid request to opt out of the sale or sharing of
Personal Information linked to that browser and any consumer profile we
have associated with that browser. Please note that if you use different
browsers or browser profiles, you may need to enable the signal on each
browser or profile.
We value your privacy and will not discriminate in response to your
exercise of your privacy rights. You are not required to create an
account to exercise the above listed privacy rights.
Agent Request
You may authorize someone to make a privacy rights request on your
behalf (an authorized agent). Authorized agents will need to demonstrate
that you’ve authorized them to act on your behalf or must demonstrate
they have power of attorney pursuant to applicable probate law. KDP
retains the right to request confirmation directly from you confirming
that the agent is authorized to make such a request, or to request
additional information to confirm the agent’s identity. An authorized
agent shall not use a consumer’s personal information, or any
information collected from or about the consumer, for any purpose other
than to fulfill the consumer’s requests, for verification, or for fraud
prevention.
Additional Data Protection Disclosures Categories of Personal
Information Sold or Shared
KDP has “sold” or “shared” the following categories of Personal
Information (as these terms are defined in applicable law), namely for
analytics and personalized advertising purposes: • Identifiers/Contact
Information: sold or shared to third party advertisers, data analytics
providers, and internally with KDP’s Affiliates; • Geolocation data
(non-precise): sold or shared to third party advertisers, data analytics
providers, and internally with KDP’s Affiliates; • Internet/Electronic
Activity: sold or shared to third party advertisers, data analytics
providers, and internally with KDP’s Affiliates; and • Profile
Inferences: sold or shared to third party advertisers, data analytics
providers, and internally with KDP’s Affiliates.
We do not knowingly “sell” or “share” Personal Information about persons
under the age of 18.
Categories of Personal Information Disclosed for Business Purposes
KDP has disclosed the following categories of Personal Information for a
business purpose (such as with our service providers who are restricted
from using your Personal Information outside the scope of their services
for KDP): • Identifiers/Contact Information: disclosed internally within
KDP and with KDP’s Affiliates, as well as to service providers; •
Geolocation data: disclosed internally within KDP and KDP’s Affiliates,
as well as to service providers; • Commercial Information: disclosed
internally within KDP and with KDP’s Affiliates, as well as to service
providers’ • Internet/Electronic Activity; disclosed internally within
KDP and with KDP’s Affiliates, as well as to service providers; • Audio
and visual Information; disclosed internally within KDP and with KDP’s
Affiliates, as well as to service providers; and; • Profile Inferences:
disclosed internally within KDP and with KDP’s Affiliates, as well as to
service providers.
Use and Disclosure of Sensitive Personal Information: We may collect,
share or sell Sensitive Personal Information, specifically gender,
ethnicity and age. To the extent that we collect, use, or share
“sensitive personal information” as that term is defined in applicable
law, we limit our use or disclosure of the sensitive personal
information for permitted business purposes.
For Former Employees and Employee Candidates To submit a privacy request
please click here.
NOTICE OF FINANCIAL INCENTIVES
KDP offers several loyalty programs (“Programs”) that provide the
opportunity to earn redeemable points or other rewards. Participation in
these Programs is voluntary.
Currently, the Programs that we offer are: In the U.S., Pepper Perks,
Pepper Pack, and Keurig Perks and in Canada, Keurig Loyalty Program for
Canada. KDP may also provide discounts or promotions when you sign-up to
receive marketing messages or claim a specific offer when you interact
with our Services (“Offers”). The terms of each Offer will be provided
to you when the offer is made available. You may opt-out of marketing
messages at any time as described in our messages to you, and you may
exercise your other choices as described above under “Your Choices and
Opt-out.”
We collect Personal Information to support and fulfill the Programs and
Offers and for the purposes of targeted advertising, which includes
identifiers/contact information, commercial information, internet or
other electronic network activity information, social media handles, and
profile inferences. We may share your Personal Information with third
parties as described in the “How We Share Your Personal Information”
section above, including data analytics providers and advertising
technology vendors.
Because we collect Personal Information, the Programs and Offers may be
considered to be “financial incentives” or “price or service
differences” under California law or “bona fide loyalty programs” under
Colorado law. The value of Personal Information we collect will vary
based on the Program and/or Offer, and we calculate this value based on
the expenses related to offering the Program or Offer (such as the costs
of providing discounts or promotions, IP or marketing costs, and other
related expenses).
You have the right to opt-out of any Program or Offer at any time in
accordance with the terms of each Program and Offer. If you have any
questions or require assistance, please contact us as described below.
In the U.S.
Keurig (hot beverages, brewers and coffee brands) at 866-901-BREW (2739)
or click here Dr Pepper brands (cold beverages and food) at 800-696-5891
or click here and scroll down to Contact Us
In Canada
Keurig (hot beverages, brewers and coffee brands) at 1-800-361-5628
or click here Canada Dry Mott’s Inc. brands (cold beverages and food) at
1-877-350-6590 or click here
HOW LONG YOUR PERSONAL INFORMATION IS RETAINED
We will retain your Personal Information consistent with applicable law
and our retention policies. What this means in practice will vary
between different types of information, and when we consider our
approach, we take into account satisfying any legal, accounting, or
reporting requirements. We also may aggregate or de-identify the
information so that it no longer identifies you, in which case we may
use this information indefinitely without further notice to you.
SECURITY OF YOUR PERSONAL INFORMATION
KDP takes precautions intended to help protect Personal Information that
we collect and store. Unfortunately, no system or electronic data
transmission is completely secure. Any transmission is at your own risk
and we expect that you will use appropriate security measures to protect
your information.
You are responsible for maintaining the security of your KDP Account.
KDP will treat access to the Services through your KDP Account as
authorized by you.
STORING AND PROCESSING YOUR INFORMATION – FOR CANADA RESIDENTS ONLY
Your information may be collected, accessed, processed and stored in
Canada as well as in any other country where we, our affiliates, or our
third party partners maintain facilities. Your information may be
accessed by law enforcement agencies in these countries, and the privacy
laws in these countries may not offer the same level of protection as
those in the country where you reside.
CHILDREN’S PRIVACY
KDP is committed to protecting the privacy of children. We do not direct
the Services to, nor do we knowingly collect any Personal Information
from children under the age of 18 in the United States. In Canada, we
may collect Personal Information of children 13 years of age or older to
administer sweepstakes, contests, discounts, or other promotions. Where
required under applicable law, we will not collect Personal Information
of a child without obtaining consent for such collection from the
child’s parent or guardian. If a minor has provided us with Personal
Information, his or her parent or guardian may contact us using the
contact information below to request deletion of such information.
CO-BRANDED SERVICES
We also may from time to time offer services that are co-branded (i.e.,
operated in partnership with an unaffiliated business). We and our
co-branding partner may collect Personal Information on co-branded
websites or services. Our processing of your Personal Information is
subject to this Privacy Policy, but the processing of your Personal
Information by a co-branding partner is subject to its privacy policy
and practices, not ours.
CHANGES & OTHER KDP PRIVACY POLICIES
The date of this Privacy Policy was last updated is stated at the top of
this Policy. As we add new features, we may revise or supplement this
Privacy Policy. If we change the Privacy Policy in a material way, we
will provide appropriate notice. Such notice may be provided via a
temporary banner on our Site, an email sent to users for whom we have an
email address, or by temporarily noting “UPDATED” next to the Privacy
Policy link on the footer of our Site. Your continued use of the
Services after such change constitutes your acceptance of the Privacy
Policy, as amended. As of the date of last update, the amended Privacy
Policy supersedes all previous versions of or agreements, notices, or
statements about the Privacy Policy.
CONTACT US
If you have any questions, comments, or concerns regarding this Privacy
Policy or the Services, please contact us at [email protected].
For Canada, you can also contact our Privacy Office by mail at:
Keurig Dr Pepper Canada 30 Eglinton Av. West suite 600, Mississauga ON
L5R 3E7 Attn: Privacy Office